STAAH

This article provides an overview of STAAH Access Evo

STAAH Evo: STAAH Evo

Rilind Maben

Check out all the great features of Access Evo.

Access Evo

Manage your distribution from a single source and increase your occupancy.

Channel Manager

Understand what is OTP or 2FA, when you will need it and why it is important for your property

Access Evo - OTP / 2FA – Two Factor Authentication

Create access to others within your organisation (members) or provide limited access to users outside your organisation (impersonation)

Access Evo - Create access to your property

This guide provides an overview of accessing channel manager with a password & outlines the steps to change or reset your login password

Access Evo - Extranet access – login password

Access

Close-Out time, when enabled will Auto Stop Sell based on days in advance or time (for the current day)

Access Evo - Close-Out Time

See how the Auto Replenish feature works and what this can do for you property

Access Evo - Auto Replenish

By default, base rates are displayed as rounded numbers. Enabling decimal rates allows you to show exact values such as ₹1,234.56 instead of rounded amounts.

Access Evo - Enable Decimal Rates

This gives the property a visual, date-specific reference point so they can proactively review

Access Evo - Event Calendar Feature

This gives access to your Evo account without sharing your login details

Access Evo - Impersonation

Email Sender lets you send booking and reservation emails from your own email address instead of a generic system email

Access Evo - Email Sender

Key Features

Covering everything Room Types. Understanding various room type options available (i.e parent, linked, combo rooms etc)

Access Evo - Room types

A feature that allows you to change the priority room type display on the Booking Engine.

Access Evo - Room Priority Display (Drag & Drop Feature)

This article provides you with details on how to add new and manage and delete Rate codes within the Channel Manager.

Access Evo - Rate codes

The Inventory Alert Limit feature is designed to keep properties informed when room type availability drops below a defined threshold.

Access Evo - Inventory Alert Limit Feature

Understand how to disable bedding on Booking Engine and when using this feature may work for you

Access Evo - Disable Bedding on Booking Engine

Covering everything Room Type configurations

Room types & Rate Codes

Understand what are restrictions are available within the Channel Manager

Access Evo - Restrictions

This feature allows you to set restrictions by specifying a minimum and maximum number of nights that may be booked for a specific rate offer.

Access Evo - Minimum and Maximum Stay on Arrival & Minimum and Maximum Stay Through

Manage Availability, Rates and Restrictions effectively with the Bulk Update Tool

Access Evo - Bulk Update Tool

A feature that allows you to import Room Type Data, Inventory & Rates

Access Evo - Import Data

Various ways to manage your ARI data within Channel Manager. This outlines the various modules and how to manage updates through the calendar

Access Evo - Managing Availability, Rates & Restrictions

Inventory is gradually “dripped” in defined quantities or patterns, helping manage demand pacing.

Access Evo - Drip Feed

Why is this important and when will a Stop sell auto apply for channels that do not support minimum stay

Access Evo - Auto Stop Sell for Channels That Do Not Support Minimum Stay Restrictions

Availability, Rates & Restrictions

Create and manage taxes for your property. Everything you need to know about taxes, including Flat tax, slab tax, tax on tax and Tourism Fees

Access Evo - Taxes

Taxes

View all bookings in one central location

Access Evo - Bookings Module - View your Booking List

A feature that allows properties to manually confirm bookings directly in Channel Manager

Access Evo - Confirm Pending Bookings

Find here how to cancel direct bookings made through Channel Manager

Access Evo - Cancel Booking

Users can now retrieve CVV number directly from the MAX extranet from the Bookings module.

Access Evo - View CVV details

To protect sensitive information such as Guest data and Payment information (i.e Credit card) this information is masked - this complies with GDPR and protection standards

Access Evo - View Guest information and Credit Card details

This feature is available to properties that have subscribed to Payment Gateway that supports the Charge Card feature option

Access Evo - Charge Card Feature

Booking.com manages VCC slightly different to other platforms.

Access Evo - Booking.Com Virtual Credit Card

A feature that allows properties to mark booking as 'No show' or mark the card provided as invalid

Access Evo - Booking.Com Mark a booking as a No Show/Invalid card

This feature allows properties flag a booking as a "no-show" directly within the channel manager and have that status sent back to Go-MMT

Access Evo - Go-MMT Mark a booking as a No-Show

Steps to process for GDS Booking Modification/Cancellation :

Access Evo - Process for GDS Booking Modification/Cancellation/No-Show

Bookings

Evo offers a comprehensive suite of reports to support every aspect of running your property, monitor performance, optimise pricing, and plan marketing strategies.

Access Evo - Reports

Reports

They show details such as what action was taken, who performed it, and when it occurred.

Access Evo - Activity Logs

Logs

Understand and set up Terms & Conditions for direct  bookings made via SwiftBook and within Channel Manager

Access Evo - Terms & Conditions

Policies

Learn where to Create and Manage promotions for OTA through the OTA Promotions feature

Access Evo - OTA Promotions

Various OTAs support the Promotion feature. Understand what promotions and features are supported by Agoda

Access Evo - OTA Promotion - Agoda

Various OTAs support the Promotion feature. Understand what promotions and features are supported by Expedia

Access Evo - OTA Promotion - Expedia

OTA Promotions

Access Evo - Matrix - Revenue Control

Yield by inventory at room level based on seasons. Automatically adjust pricing per room type based on demand patterns and seasonal trends.

Access Evo - Dynamic Rate - Room Level

Revenue Management (Dynamic Pricing & Matrix)

Agoda Content Management in allows properties to manage property listings directly from the Channel Manager, offering more than the standard Availability, Rates & Restriction connection.

Access Evo - Agoda Content Management

Agoda

Airbnb Messaging feature available within the Channel Manager

Access Evo - Airbnb Messaging

Create Basic discounts which apply to the listing level and aren’t tied to specific dates (unlike seasonal discounts)

Access Evo - Airbnb Basic Discounts

Manage Airbnb-specific promotions like seasonal rates or discounts

Access Evo - Airbnb Seasons Adjustments

Understand what Airbnb Non Refundable discounts are, and how they apply

Access Evo - Airbnb Non Refundable Discounts

Airbnb

The Legal Entity ID is the unique Booking.com legal ID of an accommodation partner or group.

Access Evo - Create Booking.Com Legal Entity and Listing

Manage your Booking.com content directly from STAAH Max, including room types, rate plans, and listings.

Access Evo - Booking.Com Content Management

Understand the varied pricing modules and choose what best suits your property

Access Evo - Booking.Com Pricing Module

A feature that enables properties to Report Guest Misconduct to Booking.Com.

Access Evo - Booking.Com - Report Guest Misconduct?

Use the Booking.Com messaging feature available in Channel Manager

Access Evo - Booking.com Messaging

Booking.Com has introduced a feature that providers more insights to what bookers are searching for in your region via Booking.Com.

Access Evo - Booking.Com - Market Insights

Booking.com Opportunities help you improve your property's performance by suggesting targeted actions.

Access Evo - Booking.com Opportunities

Bundled value-adds allow you to include extra services (like parking or late checkout) in your Booking.com room rates.

Access Evo - Booking.com – Bundled Value Adds

Payout Reconciliation lets properties generate and download a detailed financial report for their Booking.com reservations directly from the mapping page.

Access Evo - Payout Reconciliation

Booking.com

The Expedia Content Management feature allows you to manage Expedia content directly from the Channel Manager

Access Evo - Expedia Content Management

Understand what is Expedia’s Property Status and Compliance. An API that allows monitoring and managing your property’s listing and registration directly from Channel Manager

Access Evo - Expedia Property Status and Compliance

Expedia

TripAdvisor V8 integration allows properties to connect with TripAdvisor’s platforms. It supports TripConnect CPC (Cost Per Click), enabling bookings either through your own booking engine or directly via TripAdvisor.

Access Evo - TripAdvisor – V8 Setup

TripAdvisor

SwiftBook Booking Engine

A live indicator showing whether your Booking Engine is active and ready to accept bookings, or still being configured. This status gives you an at-a-glance view of your engine's readiness,…

Access Evo - Booking Engine Status

What is Cancellation Policy? How is it used on the Booking engine?

Access Evo - Cancellation Policy

This guide walks you through the steps to create and manage packages for your Booking Engine

Access Evo - Packages for your Booking Engine

Understand and setup Terms & Conditions for direct  bookings made via SwiftBook and within Channel Manager

Access Evo - Booking Engine Terms & Conditions

Understand what is Image library and how this works for you

Access Evo - Image Library

All you need to know to get your Booking engine up and running

Getting Started

Package level Stop sell, enables you to mark a package as unavailable without impacting other packages or rate plans, and making adjustments to inventory

Access Evo - Apply Stop Sell for Packages

This is useful for adjusting prices based on demand patterns such as adding a weekend surcharge without creating multiple packages or validity periods.

Access Evo - Manage Variable Pricing for Packages

This helps tailor pricing based on occupancy and ensures accurate billing for additional guests

Access Evo - Packages - Extra Guest Charges

Set specific date ranges, day of week availability, rate adjustments, and cancellation policies all within a single package setup.

Access Evo - Package Validity

Link cancellation policies to certain payment methods, so guests are presented with the correct method while booking through SwiftBook

Access Evo - Cancellation Policy - Link to Payment Type or Payment Gateway

Packages

Add and manage promo codes for the Booking Engine

Access Evo - Promo Code

This feature allows a property to create promo codes in bulk.

Access Evo - Bulk Promo Code

View, Manage and Understand how the Multi-Code Promo code feature works

Access Evo - Multi-Code Promo Code Feature

A feature that rewards bookers who book directly through your Booking Engine, without needing to contact the property

Access Evo - Member rate

Promo Code

This guide provides you with an overview of the various themes available for your Booking Engine.

Access Evo - Customise Your Booking Engine Theme - Swiftbook

This guide provides an overview about your booking engine widget, booking engine link and how to customise the look ensuring a seamless experience between the website and booking engine .

Access Evo - Your Booking Engine Widget and Booking Engine Link

Booking Engine Customizations

Deliver a more seamless and trustworthy payment experience for guests with Secure Pay through your Payment Gateway provider

Access Evo - Secure Pay

The Pay Later flag for SwiftBook gives properties control over how guests complete their bookings.

Access Evo - SwiftBook Pay Later Feature

Payment Options

Provide guests with addons to enhance their guest experience

Access Evo - Booking Addons

Addons/Extra's

Provide guests the option with booking Day Use rooms

Access Evo - Day Use

Day Use Feature

Properties can now customise how the language translation function behaves on the booking engine.

Access Evo - Language Translation

A feature that automatically targets users who started a booking (or purchase) but didn't complete it, re-engaging them to encourage them to finish.

Access Evo - Abandoned Cart Re-Targeting

Create alerts that are visible on your Booking Engine

Access Evo - Booking Engine Alert

This guide provides an overview about your booking engine widget, booking engine link and how to customise the look ensuring a seamless experience between the website and booking engine

Access Evo - Custom Text box on Booking engine

Understand what the Manage booking flag is, how to setup and how this displays on your Booking engine

Access Evo - Manage Booking - Booking Engine

A feature providing additional advertisement to promote or display additional services to guests after they complete a booking

Access Evo - Advertisement Feature

An overview of Thank you Header & Thank you Footer message, key features and how to set up

Access Evo

Channel Manager

SwiftBook Booking Engine

STAAH APPs