Manage all your reviews from one place - improve brand loyalty, retention, and growth with ReviewMinder on STAAH.

The Dashboard is the default page, where one can see the number of reviews received based on score/ sentiment

Combined average scores for various categories retrieved from various channels. Click on the icon on the top right to view daily ratings scored from each channel for each category.
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A maximum of 4 competitor properties can be configured in RM. Competitor Information is derived from TripAdvisor. Click on the TripAdvisor icon to view the TripAdvisor rank chart.

The latest reviews retrieved into STAAH will be listed on top. Property can reply to a guest using the ‘Reply to Guest’ button.

To help property find content, RM displays keywords of the reviews Search box option or the standard keyword list is available under Keyword search. Standard keywords are pulled from Booking.com and RM, we will continue to pull any new keywords.

Displays analytics for each partner with the breakdown of various categoriesClick on the arrow to scroll to view analytics for various partners

To view a summary of the review rating received from a specific channel.

​Displays a quick snapshot of the number of positive, neutral, or negative reviews received.
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This tab shows the list of all the reviews received. A snapshot of reviews received based on scores received. To view reviews, tick the box. Search function is also available – you can look up a review by guest name, review title, or source

This tab keeps a record of requests sent to guests asking for reviews.

This tab allows you to extract reports based on your desired search criteria.

This option is for Airbnb Hosts. The hosts can respond to reviews directly through the ReviewMinder platform.

Property sends a request to the guest using the ‘Request Review’ function. The request review is sent to the guest via email.
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Other than requesting a review, a property may also send its guests a ‘Welcome Email’ prior to check-in using this option.