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Manage Extra Guest Charges on Packages

This helps tailor pricing based on occupancy and ensures accurate billing for additional guests.

Updated this week

This allows properties to apply extra guest charges within packages using either a fixed rate or a percentage-based calculation.

Manage Extra Guest Charges on Packages

You can watch the following video STAAH MAX V2 - Booking Engine - How to manage extra Guest Charge (Packages)?, and follow the steps below.

  1. Log in to the STAAH MAX extranet.

  2. Go to BE Packages in the Booking Engine Tab.

  3. Select the Room Types tab.

  4. Click the Extra Guest icon next to the room type you want to configure.
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Option 1: Percentage-Based Charge

  • Calculates the extra guest charge based on the combined Room Rate and Package Surcharge.

  • Formula Example:

    • Base Rate: $100

    • Package Surcharge: $50

    • Extra Guest Multiplier: 0.10

    • Extra Guest Charge = ($100 + $50) Γ— 0.10 = $15

Option 2: Fixed Rate Charge

  • Applies a set amount regardless of the room or package rate.

  • Example: Add $20 per extra guest.

Final Steps

  1. After entering the charge details, click Close on the pop-up.

  2. Click Save to apply the changes.

  3. The updated charges will automatically reflect on the Booking Engine.

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