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Manage the Pay Later Option in STAAH MAX SwiftBook

This flexibility helps cater to different guest preferences and operational needs.

Updated this week

The Pay Later flag in STAAH MAX SwiftBook gives properties control over how guests complete their bookings. Depending on your payment strategy, you can allow guests to either pay immediately or defer payment until arrival.

Prepay Only

Deposit

Credit Card

No

100% (Default)

Yes (Default)

Max extranet:

Max V2 extranet:

Note: We identified a flaw in the setup logic in the current Max extranet. To avoid confusion, we will not change the logic. Despite showing a 100% deposit requirement, we will still treat it as ‘Hotel Collect’ unless ‘Prepay Only’ is enabled. This setup will offer guests the choice to ‘Pay Now’ or ‘Pay Later’.​

On the booking engine:

• Customer will see both PAY NOW and PAY LATER options.

• Pay now > Divert to PG for payment collection.

• Pay later > Credit card details will be collected.

Prepay Only

Deposit

Credit Card

No

1 Night

Yes

No

Fixed $ Value

Yes

No

< 100%

Yes

Max extranet:


Max V2 extranet:

On the booking engine:

• Customer will only see the PAY NOW option.

• Pay now > Divert to PG for payment collection.

• Balance due on arrival indicated.

Prepay Only

Deposit

Credit Card

Yes

100%

Yes

Yes

< 100%

Yes

Yes

Fixed $ Value

Yes

Yes

1 Night

Yes

Max extranet:


Max V2 extranet:

On the booking engine:

• Customer will only see the Pay Now option.

• Pay now > Divert to PG for payment collection.

• Balance due on arrival indicated.

Prepay Only

Deposit

Credit Card

Yes

100%

No

Yes

< 100%

No

Yes

Fixed $ Value

No

Yes

1 Night

No

No

100%

No

No

< 100%

No

No

Fixed $ Value

No

No

1 Night

No

Regardless of the deposit setup, if the credit card flag is turned off, it will be considered a direct confirmation booking. This means no payment or credit card details will be collected at the time of booking.

Max V2 extranet:

On the booking engine:

• Direct confirmation. Customer will not be diverted to PG, nor will credit card details be collected.


Booking Engine: SwiftBook

Feature: Various payment options at the package level

Payment Gateway: Pay later flag OFF

1. By default, prepayment is only with full payment collected at the time of booking.

2. The deposit feature is now supported at the package level. There are 3 options. Property can set a deposit amount (%), a fixed $ value, or 1 night rate to be collected at the time of booking.

3. If the package does not require prepayment, the ‘no credit card’ flag is now supported at the package level.

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