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Add a Security deposit in STAAH MAX

This helps protect against potential damages or policy violations and ensures transparency during the booking process.

Updated over 2 months ago

The security deposit feature allows vacation rental properties to apply a refundable charge at the room level.

  • The deposit amount is displayed once the guest selects a room or package.

  • A tooltip icon (i) shows the deposit message on the booking engine.

  • The deposit is visible in:

    • Advanced booking search

    • Stayview

    • Booking confirmation email

    • Booking notification

  • Applies to bookings made via the MAX Booking Engine and CRS.

  • Supported for both parent and linked rooms.

Add a Security deposit in STAAH MAX

You can watch the video STAAH MAX V2 - Vacation Rental - How to add Security deposit? and follow the steps below.

  1. Go to Setup > Room Types in the extranet.

  2. Click Edit for the room type you want to update.

  3. Scroll to the Security Deposit section.

  4. Enter a fixed amount or percentage value.

  5. Add a custom message to explain the deposit policy.

  6. Click Save to apply the changes.

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