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Add a Security deposit in STAAH MAX

This helps protect against potential damages or policy violations and ensures transparency during the booking process.

Updated this week

The security deposit feature allows vacation rental properties to apply a refundable charge at the room level.

  • The deposit amount is displayed once the guest selects a room or package.

  • A tooltip icon (i) shows the deposit message on the booking engine.

  • The deposit is visible in:

    • Advanced booking search

    • Stayview

    • Booking confirmation email

    • Booking notification

  • Applies to bookings made via the MAX Booking Engine and CRS.

  • Supported for both parent and linked rooms.

Add a Security deposit in STAAH MAX

You can watch the video STAAH MAX V2 - Vacation Rental - How to add Security deposit? and follow the steps below.

  1. Go to Setup > Room Types in the extranet.

  2. Click Edit for the room type you want to update.

  3. Scroll to the Security Deposit section.

  4. Enter a fixed amount or percentage value.

  5. Add a custom message to explain the deposit policy.

  6. Click Save to apply the changes.

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