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Release notes: March 26

Updated this week

Fixed Night Package

This is a live feature but we have enhanced the setup flow and they are scheduled to go live on Thursday.

Minimum Nights vs Fixed Nights

A fixed night package is a pre-defined stay duration - 3 nights for example - where the package is built around that specific length, not just a minimum.

Classic Fixed Night Examples

  • A 3-night weekend escape (Friday to Monday) — priced and packaged as a complete experience, not bookable as 1 or 2 nights

  • A 7-night all-inclusive resort package — flights, transfers, meals and activities all bundled around exactly 7 nights

  • A 2-night spa retreat — treatments, meals and accommodation designed as a complete 2-night programme

Why hotels fix the nights

  • The package is built around a structured itinerary or programme that only works for that specific duration

  • Pricing and inclusions (meals, activities, transfers) are calculated for a set number of nights

  • It simplifies inventory and rate management — the hotel knows exactly what is being sold

Common in

  • Safari lodges — game drives and experiences are built around a fixed itinerary

  • Wellness & detox retreats — programmes are designed for a specific number of days

  • Cruise-style or island hop packages — logistics dictate a fixed duration

  • Themed celebration packages (e.g. a 3-night honeymoon experience with set inclusions each night)

Setting up a Fixed Night Package is straightforward:

  • Select Fixed Night Packages in the package setup

  • Enter the required number of nights

  • Optionally configure a Closed to Arrival (CTA) restriction

  • The MLOS and Max LOS arrival restrictions will be automatically set based on the fixed night value entered. These are system-controlled and are not editable once configured.

  • If required, configure add-ons

SwiftBook

  • When a Fixed Night Package is configured, the booking engine widget will automatically display a Fixed Package selection option

  • The Fixed Night Package view is always presented in the Wairua theme (Tile View), regardless of the booking engine theme applied

  • Properties can also opt for the Design with Rates II date picker, which provides bookers with a clear overview of all configured deal options at a glance


Manage Booking Feature

What is new

A design refresh is here! The updated UI brings a consistent design language across SwiftBook and Manage Booking platform, starting from the login page and flowing seamlessly throughout.

What to expect?

  • New and fresh design

  • Bookers can cancel bookings made via SwiftBook, subject to conditions (No change)

  • CRS and OTA bookings are visible when linked to the same booker email address (Only for viewing purposes)

  • Bookings with add-ons must be cancelled directly with the property

  • Cancellation policies are displayed for reference only and are not validated by the system

  • Cancellation emails will reflect the updated SwiftBook email confirmation design, maintaining a consistent look and feel across all communications.

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