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Access Evo - Mobile App

Manage your property on the go from your mobile. Convenient and easy to use, available for both iOS and Android devices.

Written by Rilind Maben

App

Manage your property on the go from your mobile. Convenient and easy to use, available for both iOS and Android devices.

Overview: Access Evo is an integrated AI experience embedded across Access products. It combines industry know-how, multiple data sources and your organisation’s data with intelligent alerts and generative capabilities. Now available on Mobile App for iOS and Android

What is included in the Access Evo App

Feed: A personalised feed of all updates all in one place. Receive updates on bookings, guest messages and announcements


​Copilot: The AI assistant that helps you find the answers and put them to use without waiting. It can handle all queries relating to channel manager, booking engine and more
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​Products: The tab to access your Channel manager extranet, and any other Access products part of your subscription

Login process

  • Download the 'Access Evo' App from 'Apple App Store' or 'Google Playstore'

  • Open the Access Evo App

  • Select Region > Sign in

  • To log in, use your Evo credentials you would use to log into the Desktop version.

  • On success you are prompted to create a 6-digit pin. Remember pin, as this is how you will continue to access the App.

  • Allow Notifications - and proceed to App

App Navigation on login, your default screen is the Feeds menu

  • Feeds: View all announcements, click

  • Co-pilot: Your AI assistant

  • Products: Select to view and navigate to your Access products (i.e Channel Manager)

Navigating Channel Manager

  • From the Products menu, select Staah Max - the channel manager will open in a new tab in your browser

  • Enter login credentials

  • Channel Manager display

  • The menu tab is located in the top left corner, next to the property name. Easily access all modules within the channel manager

  • Top right hand corner (bell notification), to view all Feeds. Click to display, click again to hide

COMMONLY ACCESSED MODULES - On The Go! all modules are available within the App

  1. Managing Availability, Rates & Restrictions Module The 4 icons located at the top of this module - Search, Export Data (Base Rates only), Refresh & Bulk Update

  • Select either Availability or Rates & Restrictions

  • Select Room types to display > Search

  • Rooms are stacked vertically, scroll down to view each one and applicable data.

  • To make changes or a booking - select 'From' & 'To' date > Update > enter changes > SAVE

  1. Bookings module The same settings you see on desktop are available, starting from left to right

  • Columns selection - choose what columns to display in bookings module

  • View display - choose either List view or Calendar view

  • New Booking - create a booking directly in Channel Manager (CRS)

  • Virtual Card Management

  • Access Key - to access guest and other information

  • Export - based on current filter selection, allow pop-up to view export

  • Bookings display

  • Enter search filter criteria & search to display bookings

  • Click booking to open and view information OR

  • Choose option from action menu

Additional Information

  • The version for Mobile does not contain the ability to perform Administration tasks. If you are an Administrator and wish to perform specific tasks, log into the Desktop version of the app.

  • Minimum operating system: Mobile iOS 12 / Tablet iPadOS 12 Android 7.0

  • If you forget your pin, return to the app login page > reset and follow prompts

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