This integration helps streamline updates and reduce reliance on the Booking.com extranet.
Manage Booking.com Content from STAAH
You can watch the following video, STAAH MAX V2 - How to Manage Booking.com Content from Channel Manager?, or follow the steps below.
To Manage Booking.com Content
Go to Setup from the Channels.
Select Booking.com.
On the mapping page, click Map a Room.
Changes
A fresh new design and layout, don’t worry, both options are available, old and new
More features that you can manage from the channel manager full content below
Map to an existing Booking.com listing (not mapped in STAAH)
Map to an existing room type or rate plan setup on Booking.com
Create a new room type on Booking.com
Create a brand-new listing on Booking.com
Create a new rate plan and link to an existing Booking.com room type
Create a derived rate plan and link it to the existing rate plan on Booking.com
New connection/enabling in channel manager
Go to the Channel tab.
Select Booking.com
On the mapping page, you will see the below: this indicates no mapping in place will see the below
No, I don’t – Create a brand new listing and generate a legal entity on Booking.com
If you have an account >select ‘Yes, I do’ > need to add Legal entity ID (optional) and Channel Hotel ID
Select currency and taxes (if applicable)
Select rate pricing type. It will be diverted to the mapping pop-up
Channel mapping
Click – Map A room to proceed with the mapping.
Option 1: Map to a room/rate set in Booking.com – this option is to map the room type in Channel Manager to a room/rate plan listed on Booking.com. Applies to channel manager room types that are currently not mapped
It will be diverted to the mapping pop-up
Channel Room Name: From the side bar, select the room type and rate plan that need to be mapped
Rate code: This is required for some PMS for booking delivery. As a standard, it is mandatory that a code be set up for all. This is set up in MAX. Click on the drop down box to select applicable. If there is none set up, you can create via Setup > Rate Codes.
App Guest: Room based pricing and Occupancy based pricing supported (Default pricing module is Room based
Occupancy pricing:
Simply apply the formula/surcharge for all guests that can be accommodated in the selected room.
Once mapping is completed for all rooms, enable the OBP flag in the channel password
Multiplier: obtain information from the property. Note, this is calculated from the base rate.
Fixed minimum stay: Channel supports flexible minimum stay – select No if Min stay varies
Maximum Stay: Channel supports flexible maximum stay.
Option 2: Create a new rate plan or link to an existing rate plan to the room – this option allows you to map an existing Booking.com rate plan or create a new rate plan in Booking.com
On the mapping page, click ‘Map a room’
Click ‘Create a new rate plan or Link to existing plan
Rate plan pop up follow prompts
Channel room type: Select Booking.com room type
Channel rate plan: Select ‘Create new rate plan’ or select an available rate plan from the drop down
Create new rate plan – channel manager rate code required, please select from the drop down
Meal plan: Select applicable meal plan. Meal plans are based on the Booking.com setup
Cancellation policy: Select from the drop down. Options are based on your setup in Booking.com. To create a new policy, please log in to the Booking.com extranet
You are diverted to the mapping pop-up
Channel Room Name: From the side bar, select the room type and rate plan that need to be mapped
Rate code: This is required for some PMS for booking delivery. As a standard, it is mandatory that a code be set up for all. This is set up in MAX. Click on the drop down box to select the applicable. If there is none set up, you can create via Setup > Rate Codes.
App Guest: Room based pricing and Occupancy based pricing supported (Default pricing module is Room based
Occupancy pricing simply applies a formula/surcharge for all guests that can be accommodated in the selected room.
Once mapping is completed for all rooms, enable the OBP flag in the channel password
Multiplier: obtain information from the property. Note this is calculated from the base rate.
Fixed minimum stay: Channel supports flexible minimum stay – select No if Min stay varies
Maximum Stay: Channel supports flexible maximum stay.
Option 3: Add new room on Booking.com - this option allows you to create a new room type on Booking.com
1. On the mapping page, click ‘Map a room’
2. Click ‘Add new room on Booking.com’. On click, you are diverted to the wizard.
Wizard has 4 tabs
1. Room information – Room info
Follow prompts
Fill in all necessary fields
Wizard will auto move to the next page when you click next.
2. Room information – Image info
Minimum 4 images required
Simply select the check box for the required images
3. Room information – Rate info. From this page, you can map room type toan existing Booking.com rate plan or scroll down to create a New rate plan
Next
4. Product
Assign cancellation policy setup in Booking.com
Assign meal type setup in Booking.com
Next
5. Booking.com response – click ‘Next’ once loaded
6. Mapping page – from this page, you can
View room and rate plans created
Click ‘Edit mapping’ to view the mapping pop-up
Set applicable guest, formula, and update as required> update
Finish – on click, a sync is triggered to Booking.com.
Remove mapping option
Within STAAH, you can remove mapping in Channel Manager or remove mapping in STAAH and Channel Manager.
A full stop sell must be pushed out before mapping is removed
1. Mapping page, select the ‘Delete’ icon.
2. Select option:
Delete mapping from Channel manager –will remove rate plan mapping within Channel manager
Delete mapping from Booking.com & Channel manager – will remove rate plan mapping within Channel manager & Booking.com.
When there is one rate plan mapped, this room type is considered unmapped and no longer visible on Booking.com Calendar.
Ignore – to cancel, no mapping is deleted
Create a brand new Booking.com legal entity and listing:
Select ‘No, I don’t’ – complete prompts to create a listing and legal entity ID on Booking.com.
Please ensure the email is correct. Booking.com will trigger an email to the property to agree to sign the agreement. An agreement must be signed for the property to be open/bookable on Booking.com.
Complete setup. On click user is diverted to the wizard
Wizard has 5 tabs - Wizard will auto move to the next page when you click next.
1. Property information
Complete and follow prompts
2. Room information – Room info
Complete and follow prompts
Fill in all necessary fields
3. Room information – Image info
Minimum 4 images required
Simply select the check box for the required images
4. Room information – Rate info. From this page, you can map room type to an existing Booking.com rate plan or scroll down to create a new rate plan
Next
5. Product
Assign cancellation policy (set up in Booking.com)
Assign meal type (setup in Booking.com)
Next
6. Booking.com response – click ‘Next’ once loaded
7. Mapping page – from this page, you can
View room and rate plans created
Click ‘Edit mapping’ to view the mapping pop-up
Set applicable guest, formula, and update as required> update
8. Finish – on click, a sync is triggered to Booking.com.
Content management
Listings created through MAX – access to manage full content
Listings created directly on Booking.com – access to manage cancellation policy and meal plan at the rate plan level. Full content, continue to manage via Booking.com extranet.
Room > Access to update room details; however, room images can only be managed via the Booking.com extranet
Rate plan > Access to manage cancellation policy and meal plan
Full content - Continue to manage via Booking.com extranet
Quick Help
Booking.com shows as disconnected on the STAAH Channels page
Booking.com may appear as disconnected on the STAAH Channels page even though the channel is mapped and live. This status indicates that the property's contract with Booking.com has not yet been signed.
Each time the Channels page is accessed, STAAH checks the contract status with Booking.com. If the contract is still pending, the system displays a “contract sign pending” message.
To update the status to Connected, the property must sign the contract. If required, the contracting email can be resent using the Resend contracting email option in STAAH.