STAAH Help Centre

STAAH Channel Manager

Manage your Distribution from a single source and increase your occupancy.

67 articles

Get Started - Passwords and Keys

Change the Login Password

Get Started - Room Type and Rate Codes

Add A New Room Type

Use of Rate codes

Disable Bedding Options in the Booking Engine

Inventory Alert Limit Feature

Change Room Priority Display (Drag & Drop Feature)

Delete a Room Type

Use of the Combo Room

Get Started - Availability Calendar

Updating availability on STAAH

Updating rates on STAAH

Bulk Update Rates and Availability

Drag and Drop Availability from the availability calendar

Import Data to STAAH

Get Started - Taxes

Tax On Tax Feature

Get Started - Restrictions

Apply restrictions on STAAH

Update Restrictions via Bulk Update

Change Restrictions / Removing Channel Restrictions

Minimum and Maximum Stay on Arrival & Minimum and Maximum Stay Through

Get Started - Logs

View Update Logs

View OTA/Channel Update Log

Get Started - Bookings

View Your Booking List

Confirm pending bookings

View credit card details

Mark a booking as a No Show/Invalid card

View CVV details

Charge Card Feature

Booking.com Virtual Credit Card

Process for GDS Booking Modification or Cancellation

Vacation Rental - House Keeping

Housekeeping Module in STAAH MAX

Create Additional Users on STAAH Max

Manage OTA Promotions

Channel Tab Overview

Drip Feed Availability Feature

Auto Replenish Feature

Auto Stop Sell for Unsupported Channels

Close Out Time and Auto STOP SELL Feature

Email Sender Feature

Enable Decimal Rates for Base Rates

Event Calendar Feature

Revenue Management

Change or update Rate Mode under Revenue Control

Setting Up Matrix Revenue Control

Matrix Revenue Control Features

Season Management in Revenue Control

Set up Room Level Dynamic Rate Yielding in Matrix Revenue Control

Available reports in STAAH

Booking Engine Analytics

Booking download option on the Group level

Airbnb Basic Discounts

Airbnb Messaging

Airbnb Non-Refundable Discounts

Airbnb Seasons Adjustment

Manage Agoda Content in STAAH

Manage Agoda OTA Promotions in STAAH

Creating a New Booking.com Legal Entity & Listing

Manage Booking.com Content from STAAH

Use Booking.com Messaging Feature

Booking.com Pricing Module

Add Bundled Value-Adds to Booking.com

Geo Rates for Booking.com

Mobile Rates for Booking.com

Report Guest Misconduct via STAAH

Use Booking.com Opportunities

View Booking.com Market Insights

Expedia Content Management

Expedia Property Status and Compliance

Manage Expedia OTA Promotions

Set Up TripAdvisor V8 Integration