Skip to main content

Available reports in STAAH

These reports are accessible via the Insights and Reports tabs in the extranet.

Updated this week

STAAH Max provides a wide range of reports to help properties monitor performance, optimise pricing, and plan marketing strategies.

Insights and Reports Tab - Reports Overview

Insights Tab

  • Business Overview: Shows production over the last two weeks with customizable date ranges.

  • Channel Insights:

    • Booking Report: Displays confirmed bookings by channel.

    • Availability & Rate Report: Shows availability and rates for selected dates.

    • Room Type Wise Booking Report: Breaks down bookings by room type.

    • Promo Code Production Report: Tracks bookings made using promo codes.

    • BE Package Production Report: Shows earnings and booking volume from Booking Engine packages.

    • Lead Time Production Report: Indicates how far in advance guests are booking.

    • Booking Extras Report: Tracks performance of add-ons.

    • Channel Rates Report: Displays rates and restrictions per room/channel.

Note: Cancelled bookings are excluded from Channel Insights to maintain accuracy in production data.


General Tab

  • Booking Report: Shows revenue sources, room nights, and booking channels.

  • Base Rate Data Report: Displays room types, rates, and restrictions.

  • Channel Rates Report: Overview of availability, rates, and restrictions per channel.

  • Room Revenue Report: Day-wise breakdown of bookings and revenue per room type.

  • Room Type Wise Booking Report: Highlights popular room types and revenue.

  • Rate Plan Production Report: Shows performance of rate plans on OTAs.

  • Lead Time Production Report: shows whether bookings convert better at shorter or longer lead times.

  • Guest Report: displays all guest details and their complete booking history.

  • Booking Cancellation Report: lists all cancelled bookings by arrival date or cancellation date.

  • Matrix Production Report: shows a quick snapshot of your property's revenue and occupancy performance.


Booking Engine Tab

  • Booking Extras Report: shows all add‑ons booked and how they perform.

  • BE Package Production Report: shows revenue and bookings for each package.

  • Promo Code Production Report: shows revenue and bookings for each promo code.

  • BE Analytics: shows visitor traffic and conversion through the Booking Engine.

  • Newsletter Subscription Report: shows guests who subscribed to your newsletter.


Opputunities

  • Booking.com Opportunities: lets you view and action Booking.com’s recommended opportunities directly through STAAH.

  • Market Insights: shows what travellers are searching for in your region on Booking.com.


Tips

  • Tip: Use the Lead Time Report to plan promotions for early or last-minute bookers.

  • Tip: Analyse the Promo Code Report to evaluate marketing campaign effectiveness.

  • Tip: Use the Room Revenue Report to identify high-performing inventory.

Did this answer your question?