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Use of the Combo Room

A Combo Room is a virtual room type that combines multiple physical room types into a single bookable unit for channel distribution.

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It's not an actual room, but rather a smart grouping system that simplifies how properties present their inventory to online travel agencies (OTAs) and other booking channels.

Key usage of the Combo Room

Instead of listing every individual room variant separately on booking channels (which can overwhelm guests and complicate management), properties can group similar rooms under one "combo room" listing.

Benefits of the Combo Room for the Properties​

  1. Simplified Management: Manage one room type on channels instead of multiple variants.

  2. Better Guest Experience: Less overwhelming choice for guests.

How to set up the Combo Room​

  • When you log in to the STAAH extranet, go to the megamenu.

  • Under property settings, click on the first option, i.e., room types.

Setup Process

Step 1:

  1. Add combo name.

  2. Select the room types to include in the combo cluster.

Step 2:

Select the default room type: The applicable rate for the combo room will be based on the rate loaded for the default room.

Select Room for Single Occupancy: Single occupancy booking will be automatically assigned to this pre-selected room type


Key Notes

Inventory Management: Combo room inventory = combined availability across all clustered room types.

Rate Strategy: Combo room displays the rate from the designated default room type.

Automatic Room Allocation:

  1. Single occupancy bookings: Automatically assigned to the pre-selected default single occupancy room type from setup

  2. Multi-occupancy bookings: The System allocates the lowest-rate room type within the cluster

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