The Central Reservation System (CRS) in STAAH MAX V2 allows properties to encourage direct reservations within the extranet.
CRS allows you to manage room-level data and make direct bookings.
When a booking is created, availability is reduced based on the number of units booked.
You can select packages, cancellation policies, and enter guest details, including contact information.
Payment options are based on the package setup.
If card collection is enabled, a secure link is emailed to the guest.
Bookings remain Pending until card details are received.
If no payment is received before expiry, the booking is cancelled and availability is restored.
Make a new reservation via the CRS
You can watch the video below on STAAH Max V2 - What is the Central Reservation System and follow the steps below.
Steps to make a new reservation via the CRS
Go to the MAX extranet and click the Bookings tab.
Click the New Booking Tab.
Select the Check-in and Check-out dates using the calendar.
Choose the Room Type and the Package from the dropdown list.
Click the Proceed button to go ahead with the booking.
In the booking form:
Enter the Guest Name and Number of Guests.
Provide Contact Details, including phone number and email address.
Choose the Payment Option based on the selected package.
If the package requires card collection:
An email will be sent to the guest to enter their card details.
The booking status will remain Pending until card details are submitted.
If card details are not received before the expiry time, the booking will be cancelled and availability will be restored.
