Product: Max Channel Manager
Enhancement/Feature: Rate & Restriction Cloning
A feature where you can now copy rates directly from one connected channel to another within your channel manager, ensuring consistent pricing across all your distribution channels without the hassle of updating each one individually.
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Product: SwiftAssist
Enhancement/Feature: We are happy to share that the team has made changes to SwiftAssist - V2
📣What is new
Enhanced security architecture
Better Performance – The chatbot is faster, more responsive, and provides more accurate results.
Smarter AI-driven conversations – Users can interact more naturally without relying on predefined keywords or button selections.
Enhanced UI/UX Design – The chatbot interface has been redesigned to provide a more intuitive and visually appealing user experience.
Multiple Package Options – Users can now explore and choose from multiple available packages, which was not supported in the previous version.
Advanced Search Flexibility – Users can search based on room type, package preferences, and the number of adults/children. These filtering capabilities were not available in the older version.
Browser History Support – Chat history is maintained within the browser, allowing users to revisit previous conversations, a feature not available in the previous version.
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Module: Availability & Rates
Feature: Room Search
Enhancement: Filter by Linked Room Type
📌Overview
The Room Search filter has been enhanced to support filtering by linked room types, giving users greater control over room selection in the Availability & Rates calendar.
How it works:
When a parent room type is selected, all linked room types are automatically selected by default
To view a linked room type independently, simply deselect the parent room type and select the linked room type only
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Module: Import Inventory and Import Rates
Enhancement: Upload Throttling
📌 Overview
A mandatory wait period has been introduced between file uploads in the Import Inventory and Import Rates modules. This ensures uploads are processed reliably by preventing repeated submissions in quick succession, reducing the risk of system congestion.
What to expect:
A wait period is enforced between consecutive file uploads
This requirement is clearly indicated on the module page, so users are informed before uploading
If a file is uploaded before the wait period has elapsed, it will not be accepted and the user will receive an on-screen notificaiton advising them to retry later
Module: Revenue Management - Matrix Revenue Control
Enhancement: Processing Logic
📌 Overview
The Matrix Revenue Control processing logic has been optimised to reduce duplicate updates and manage system load more efficiently. When a booking is received and only inventory is impacted, the system now determines the most targeted update to send to channels — avoiding unnecessary reprocessing.
How it works:
Slab change detected — when an inventory change results in a slab change (Rates), updates for all room types and rate plans are sent to the channels
No slab change (Rates) — when an inventory change does not trigger a slab change, only a single rate plan update is sent to the channels
Feature: Pay Now, Pay Later
Enhancement: New UI
📌 Enhancement: Pay Now, Pay Later new UI on booking engine
Booking Engine: SwiftBook
Feature: Booking Confirmation Page and Booking Confirmation Email
Enhancement: Refreshed Design
Overview
The Booking Confirmation experience has been enhanced across both the confirmation page and email notification, delivering a cleaner and more consistent post-booking experience for guests.
Booking Confirmation Page
Refreshed UI with a modernised design
Key booking details are now clearly displayed for quick reference
Mobile friendly
Booking Confirmation Email
Refreshed UI with a modernised design
Optimised for mobile devices, ensuring a seamless experience across all screen sizes
Example of booking confirmation page: