Evo offers two types of user access - Members and Impersonations: giving you greater flexibility and control over what data is accessed and how.
Members: Create logins for staff within your organization or property (e.g. new reservations team members) and assign them specific permissions/access across the system based on their role.
Impersonation: lets you set up temporary, separate credentials for someone (e.g. support or another staff member) that mirror your own access level - so they can log in independently under their own credentials while operating with the same permissions as you, without sharing your personal login. For more details click here
Getting Started
Member Roles what are the various roles and what do they mean
Administrator
Full access to all features and settings within the system.
Responsible for managing user accounts, permissions, and system configurations.
Can create, edit, and delete other users and roles.
User
Basic access
Permissions are often restricted to specific modules or areas relevant to their role.
Permissions Ability to assign the various permissions/modules users have access to within the Channel Manager extranet (i.e Manage rates)
How do I create an Member?
Step 1 - Navigate to Members module
Login to extranet > select User > select 'Members' from drop-down menu
Step 2 - Create Member
Click Add, to create members
You will be presented with 2 options to add members - Bulk or Individual
Bulk - Allows you to create members in bulk, simply add list of email addresses you want to add as members (seperate each email with a comma). All users created via Bulk are assigned user role
Individual - Allows you to create individual users, setting their name and assigning a role
Click Add - to create and save users. This will create access to all subscribed Access products and Channel Manager
Step 3 - Navigate to User permissions
Navigate back to Channel Manager Tab > Settings > Permissions > User permission
Locate the user
Click Edit from the Action menu > scroll to permission section
Select Applicable module and permission
View - provides access to view module/feature
Add - offers ability to add/create (i.e Mapping, Room types)
Edit - permission to make changes to setup or settings (i.e room content)
Delete - option to delete/remove data within the system (i.e Images)