Bookings Module Overview: A module that allows you to view all booking data. Bookings are displayed in a list view, newest in descending order
Key Features
View all bookings and guest information
Access and charge payment information
View booking notification delivery status
See status & booking history
Action pending and request bookings
Re-post bookings (PMS properties)
Message guests (OTA Messaging feature - supported channels only)
View bookings logs (OTA and PMS delivery)
Create a new bookings
Create additional services to existing bookings
Export booking information
How to access Bookings module
Login to extranet > Bookings
Once the booking module is loaded you will see a list of bookings received within the last month from the current date
Key booking information is displayed at a glance, giving you all the essential details in one view
What are all the buttons in Bookings module
Columns - allows you to determine the columns displayed within the booking module. Select from drop down menu, default key selection applied
List View/Calendar View - select how you want to view bookings. List view in descending order. Calendar view, display all bookings in a Calendar style. List view is default display, select setting icon to change the default display
New Booking - allows you to create a new booking (CRS). For more details, click here
Virtual Card Management - view and manage Booking.Com VCC
Export - download bookings into an Excel sheet
Filter - narrow down your bookings list based on specific criteria, making it easier to find and manage relevant reservations without scrolling through your entire booking list
Each booking will have its own 'Action' menu
View Booking opens the booking to view more information
Guest and Room Rate information (OTP required to view guest information)
Guest Count & Stay Dates
Additional Information & Special requests
Payment Information & Booking cost
Print booking
Channel log - view information sent from Channel
Message Guest - supported channels
View History displays booking history with timestamps, PMS and Channel logs
Email Delivery Status provides a status update of booking email delivery. Helpful to see if and when booking emails were sent and the receiver
Send Email offers the ability to re-send booking confirmation email
Message Guest using a messaging feature to communicate directly with guests. Select few channels support
Re-post to PMS to re-send bookings to PMS, helpful if you cannot locate a booking in PMS or PMS needs the booking re-sent