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Access Evo - Booking.Com Content Management

Manage your Booking.com content directly from STAAH Max, including room types, rate plans, and listings.

Written by Rilind Maben

Booking.Com Content Management Overview: This streamlines your workflow and reduces the need to log into the Booking.Com extranet. Content management for both new and existing setups. Offers the ability to manage room types, rate plans, and images directly from Channel Manager. Enhanced feature support for creating new room types and rate plans within the Channel Manager.

Supported Features:

  1. Create a brand-new listing on Booking.Com*

  2. Create a new room type on Booking.Com

  3. Create a new rate plan and link to an existing Booking.Com room type*

  4. Create a derived rate plan and link to existing rate plan on Booking.Com

  5. Map to an existing Booking.Com listing, not currently mapped in Channel Manager*

  6. Map an existing room type or rate plan on Booking.Com in Channel manager*

Where is Booking.Com Content Management

  • Navigate to Channels

  • Login to extranet > Channels > select Booking.Com

    • When no mapping is in place you are prompted with a message 'Do you have an account or contract with Booking.Com'

    • No - you are diverted to setup a new listing

    • Yes - enter Booking.Com Legal Entity ID and Booking.Com Listing ID, you can proceed to connect your Booking.Com listing to Channel Manager


*Create a brand new listing on Booking.Com Create a brand new Booking.Com listing. Click here to view more details and to proceed with creating your listing


*Existing Booking.Com Account and connecting to Channel Manager options 2-6 listed below

Map to an existing Booking.Com listing, not currently mapped in Channel Manager

  • Channel Password setup

  • Set currency, pricing type and taxes

  • Select room types to map to Booking.Com listing

  • Click 'Add' to proceed to mapping page and click Map next to the room you wish to map

  • Mapping link existing room types and rate plans on Booking.Com to Channel Manager. You are present with 2 options, click one of the options

    • Map to a existing room/rate set in Booking.com – this option is to map the room type in Channel Manager to a room/rate plan listed on Booking.com. Applies to channel manager room types that are currently not mapped

    • Create new rate plan or link existing rate plan to room - this option allows you to map an existing Booking.com rate plan or create a new rate plan in Booking.com

  • Option 1 - Map to existing room/rate set in Booking.Com map the room type in Channel Manager to a room/rate plan listed on Booking.com. Applies to channel manager room types that are currently not mapped. Click option to divert to mapping

    • Channel Room Name: From the side bar, select the room type and rate plan that need to be mapped

    • Rate code: This is required for some PMS for booking delivery. As a standard, it is mandatory that a code be set up for all. This is set up in rate codes. Click on the drop down box to select applicable. If there is none set up, you can create via Setup > Rate Codes.

    • App Guest: Room based pricing and Occupancy based pricing supported (Default pricing module is Room based

      • Occupancy pricing:

      • Simply apply the formula/surcharge for all guests that can be accommodated in the selected room.

      • Once mapping is completed for all rooms, enable the OBP flag in the channel password

    • Multiplier: Set rate multiplier, this is calculated from the base rate.

    • Fixed minimum stay: Channel supports flexible minimum stay – select No if Min stay varies

    • Maximum Stay: Channel supports flexible maximum stay

    • SAVE - this will divert to mapping page, which lists all units mapped. Click map a room to continue mapping.

    • Once you have completed all mapping, select Edit for channel password > scroll to 'Enable Channel' to enable Booking.Com in Channel manager. This action will programme a full sync and pull in future bookings

  • Option 2: Create a new rate plan or link to an existing rate plan to the room – this option allows you to map an existing Booking.com rate plan or create a new rate plan in Booking.com.

    • Click ‘Create a new rate plan or Link to existing plan, follow prompts to complete setup

    • Channel room type: Select Booking.com room type

    • Channel rate plan: Select ‘Create new rate plan’ or select an available rate plan from the drop down

    • Create new rate plan – channel manager rate code required, please select from the drop down

    • Meal plan: Select applicable meal plan. Meal plans are based on the Booking.com setup

    • Cancellation policy: Select from the drop down. Options are based on your setup in Booking.com. To create a new policy, please log in to the Booking.com extranet

    • MAP - on click you are then diverted to mapping page

    • Channel Room Name: From the side bar, select the room type and rate plan that need to be mapped

    • Rate code: This is required for some PMS for booking delivery. As a standard, it is mandatory that a code be set up for all. This is set up in rate codes. Click on the drop down box to select applicable. If there is none set up, you can create via Setup > Rate Codes.

    • App Guest: Room based pricing and Occupancy based pricing supported (Default pricing module is Room based

      • Occupancy pricing:

      • Simply apply the formula/surcharge for all guests that can be accommodated in the selected room.

      • Once mapping is completed for all rooms, enable the OBP flag in the channel password

    • Multiplier: Set rate multiplier, this is calculated from the base rate.

    • Fixed minimum stay: Channel supports flexible minimum stay – select No if Min stay varies

    • Maximum Stay: Channel supports flexible maximum stay

    • SAVE - this will divert to mapping page, which lists all units mapped. Click map a room to continue mapping.

    • Once you have completed all mapping, select Edit for channel password > scroll to 'Enable Channel' to enable Booking.Com in Channel manager. This action will programme a full sync and pull in future bookings


Create a new room on Booking.Com this option allows you to create a new room type on Booking.Com

  • Click MAP next to room type in Channel Manager. A pop-up with options will appear, select 'Add new room on Booking.Com' on click you are then diverted to a wizard & mapping page

  • Wizard will auto move to the next page when you click next.

  • Room Information

  1. Room info - Room type, name, amenities etc

  2. Room Images - minimum 4 images required. Select check box next to image to apply

  3. Rate info - link Booking.Com rate plan or create a new rate plan

  • NEXT

  • Product

  • Booking.Com Response click next once loaded

  • Mapping click Edit mapping to add formula and review

  • Channel Room Name: From the side bar, select the room type and rate plan that need to be mapped

  • Rate code: This is required for some PMS for booking delivery. As a standard, it is mandatory that a code be set up for all. This is set up in rate codes. Click on the drop down box to select applicable. If there is none set up, you can create via Setup > Rate Codes.

  • App Guest: Room based pricing and Occupancy based pricing supported (Default pricing module is Room based

    • Occupancy pricing:

    • Simply apply the formula/surcharge for all guests that can be accommodated in the selected room.

    • Once mapping is completed for all rooms, enable the OBP flag in the channel password

  • Multiplier: Set rate multiplier, this is calculated from the base rate.

  • Fixed minimum stay: Channel supports flexible minimum stay – select No if Min stay varies

  • Maximum Stay: Channel supports flexible maximum stay

  • SAVE

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