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Access Evo - Agoda Content Management

Agoda Content Management in allows properties to manage property listings directly from the Channel Manager, offering more than the standard Availability, Rates & Restriction connection.

Written by Rilind Maben

The Agoda content flow is similar to the mapping flow of Booking.com, so the new enhancements will be familiar.

Agoda Content Integration offers a range of Mapping Options:

  1. Map to an existing Agoda listing - you have an active Agoda listing and want to manage platform through Channel Manager

  2. Create a new listing (Property) - This will create a new listing on Agoda, applies when you are new to Agoda, no current listing with Agoda.

  3. Create a new room type - active listing managed within Channel manager and you want to add a new room type category

  4. Create a new rate plan and link to an existing room type - creating a new rate offer (i.e Non refundable offer, and link to a existing room type already managed through connection)

  5. Manage content for an existing Agoda listing - managing ARR through Channel manager integration, and wanting to manage content through Channel manager)

Mapping Option 1 - Create a new listing on Agoda:

  1. Enable Agoda

  2. Click on tile

  3. On the mapping page, click on MAP for a room type

  4. Pop up with 2 options

  5. Select 'Create New Property On Agoda

The setup wizard will launch and there are 3 sections to complete - Property Information, Room Information and Rate Information. Follow the prompts.

Once the property is setup and response received from Agoda, the user will be diverted back to the mapping page.

An email with instructions on where to sign the Agoda contract will be sent to the registered reservation email address set in Channel Manager. The user has to login to Channel Manager to accept Agoda contract. Please note the 'Sign Contract' button is only visible to property login user.

It is possible to continue with mapping without accepting the contract. Please note however, unless the contract is accepted, the Agoda listing will not go LIVE on the customer site.

Once the contract is accepted, the contract status is updated in Channel Manager. There is no option to view the contract from Channel
Manager. The property can login to Agoda extranet to view/ check their contract.

Sign Contract button - visible to properties, accessible through Channel Mapping (Agoda) mapping module

Contract Signed - replaces 'Sign contract' button - visible to properties and Channel manager users

Mapping Option 2 - Manage Content for an existing Agoda listing?

  1. Click 'Content and Mapping' button

  2. Select 'Update Profile Details On Agoda

  3. Diverted to wizard

  4. Follow the prompts and complete the wizard setup

Mapping Option 3 - How to create new rate plan or link existing rate plan to a room?

Click 'Content and Mapping' or 'Map' button > Select 'Create New Rate Plan or Link Existing Rate Plan To Room' > Diverted to 'Rate Information' tab in the wizard > Follow the prompts and complete the wizard setup

Note: The below property categories are only permitted to have 1 rate plan.

• Private Villa

• Apartment

• Villa

• Boat/ Cruise

• Bungalow

• Chalet

• Country House

• Home Stay

• Farm Stay

• Holiday Park/ Caravan Park

• Tent

• Riad

• Serviced Apartment

• Home

If you try to create a second rate plan, an error will be returned. Moving forward, we will implement a validation to prevent users from creating a second rate plan if the property is in this category.


Mapping Option 4 - Create a new room type on Agoda?

Click 'Map' button

Select 'Add New Room / Manage Existing Room On Agoda' > NEXT

Click 'Select or Create New Room/ Rate Plan On Agoda'

Follow the prompts and complete the wizard setup


Option 5 - Manage PROPERTY content for an existing Agoda listing

Agoda already managed through Channel manager and now want to manage property content from Channel manager

Click 'Map' button

Select 'Manage Agoda Property Profile' > NEXT

Diverted to the wizard - system will pull in data from Agoda (except images)

Follow the prompts and complete the wizard setup


Option 6 - Manage ROOM content for an existing Agoda listing

Agoda already managed through Channel manager and now want to manage room content from Channel manager

Click ' Map' button

Select 'Add New Room / Manage Existing Room on Agoda

Select 'Manage content for an existing room on Agoda' > Select Channel room > Next

Follow the prompts and complete the wizard setup

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