Extra Guest Charge Overview: Allows you to set rates for additional guests in a booking that exceed the number of guests included in the display rate. Providing an option at the individual package level, providing more flexibility of the charges you apply
Key Features
Set extra guest charges as a fixed rate or percentage based calculation
Set at the package level, offering more flexibility
Set different charges for extra adults and extra children
Apply charges to each room within the package
How to set Package Extra Guest charges
Navigate to Package Room Types
Login to extranet > Booking Engine > Hot Links > Packages
Select Edit for required package > select the Room Type tab within package setup
Click icon within the 'extra guest column' for the applicable room type. This will open pop-up to apply extra guest
Set Extra guest charge
You will be presented with 2 options
Option 1: Percentage-Based Charge
Calculates the extra guest charge based on the combined Room Rate and Package Surcharge.
Example: Base Rate: $100
Package Surcharge: $50
Extra Guest Multiplier: 0.10
Extra Guest Charge = ($100 + $50) × 0.10 = $15
Option 2: Fixed Rate Charge
Applies a set amount regardless of the room or package rate. Example:
Add $20 per extra guest.
Close pop-up window
Apply the above process to all applicable rooms, then
SAVE - to save and sync changes to the Booking Engine